20 for '20 

20 conversations with senior executives. The multifamily industry's leading review on the outlook for technology and operations.

20 for 20 - 2021 Pre-order

Get the New Edition - Due out February 2021!

D2 has completed the research for the third edition of 20 for '20, our annual white paper that provides the outlook for operations and technology, based on 20 conversations with senior multifamily executives.

The unprecedented impact of COVID-19 on multifamily operations has been central to the 20 conversations and will be an over-arching theme of the 2021 paper. The need to make operations contactless as operators worked to keep both associates and residents safe has spurred many innovations: some more surprising than others.

Don't miss out on this issue! Register now and we will send you a copy of the 2021 edition as soon as it's available.

Download 20 for ‘20 - 2020 Edition

At the end of 2019 we took the time to interview another 20 executives to get their perspectives on the multifamily industry outlook. Our interviewees included senior leaders in operations and technology, representing a variety of multifamily owners and operators. 

The findings that we have summarized in the 20 for '20 white paper provide valuable insight into the issues that are currently "top of mind" in multifamily. The instructive and often surprising findings will help you to separate the reality of the industry from the industry hype.

Download 2020 Edition
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Sponsoring 20 for '20

Each year, we invite sponsors to participate in the 20 for '20, with a limited number of slots available for sponsored content. Each year we ask leading multifamily innovators to write about what's top of mind in the industry. Each year, leading innovators like AppFolio, RentPath, Anyone Home and SmartRent have obliged with thought-provoking content.

Sponsorship for our 2021 edition is closed, but to learn more about how your organization's ideas and innovations can reach this unique audience of industry decision-makers in future years, please download our sponsor pack.

20 for '20 - 2020 Edition on Multifamily Matters

We recently sat down with Paul Marks, host of Multifamily Matters—the industry's only dedicated radio show—to talk through the new edition of 20 for '20. In the show, we covered the top findings and the implications for the industry.

Once again, Paul brings his wealth of property management insight to some of the most salient details of 20 for '20. It was an enjoyable conversation, and great to get his perspective and to break down the research.  Click on the player to listen.


2019 Edition

The original 20 for '20 research was published in February 2019. We wanted to create a new and different perspective, so we interviewed 20 senior leaders in operations and technology, representing a variety of multifamily owners and operators. 

With half of the 2019 interviewees also interviewed in the 2020 edition, this original research provides a point of contrast to the current issue, as well as an indication of how much things have changed in a year in multifamily!

Download 2019 Edition

Pre-Order the 2021 Edition of the White Paper Now!