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Joanne is an operations business process consultant and a learning and development subject matter expert with more than 18 years experience in multifamily housing. She was Vice President of National Training and Development at Archstone, and is a recognized expert on operational culture and change management. Joanne has a proven track record of success in sales, leadership, and customer experience training; facilitation, design and curriculum development; performance management and evaluating the effectiveness of organizational training. She is a strategic thinker with exceptional interpersonal skills and an ability to effectively collaborate to achieve goals and promote corporate messaging on an enterprise level.

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