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Leasing (6)

3 Tips to Create Powerful Sales Conversations Early

by Donald Davidoff | Oct 7, 2015 12:00:00 AM

In InSite Selling™ (our sales system designed for multifamily operators), we teach that there are four levels of communication. One of the biggest differences between successful sales interactions and those that are not is the ability for the leasing associate to connect at a deeper level faster. On the surface, communication is really just a cliché. Think of the typical greetings we give when we see someone. We’re likely to say something like, “Hi, how are you today?” The response comes with no thought whatsoever. The reply is typically “fine,” whether that’s true or not.

Five Ways to Coach Multifamily Leasing Teams

by Joanne Chapman-Reps | Sep 25, 2015 12:00:00 AM

We know our multifamily leasing teams are typically the first point of contact for a prospective resident, and are the face of our community. And,...

Is Lead Scoring the Right Approach for Multifamily?

by Donald Davidoff | Sep 8, 2015 12:00:00 AM

There seems to be a significant and growing attention to the issues and opportunities for lead scoring. This is happening throughout all business...

Survey Reveals Multifamily Industry Has Room to Improve Approach to Sales

by Donald Davidoff | Aug 31, 2015 12:00:00 AM

I was recently reviewing a leasing survey conducted by Multifamily Insiders and saw some really interesting statistics worth pointing out....

Improving Multifamily Sales Effectiveness Can Significantly Impact NOI

by Donald Davidoff | Aug 13, 2015 12:00:00 AM

Measuring the value of sales (and sales improvements) in multifamily housing rentals is notoriously difficult. Except in very low occupancy...

The One Strategy That Will Dramatically Increase Your Leasing Volume

by Donald Davidoff | Jul 23, 2015 12:00:00 AM

Traditional sales (and the training that supports it) relies too heavily on closing strategies and overcoming objections. The typical reason given...

Addressing Turnover in Multifamily Leasing Teams

by Donald Davidoff | Jun 29, 2015 12:00:00 AM

Turnover is an inherent challenge for every multifamily leasing team. The nature of the labor pool, the dynamics of the leasing associate position...

Why You Don't Want a Sales Culture

by Donald Davidoff | Jun 18, 2015 12:00:00 AM

In talking with operators about their approach to selling in the multifamily industry, I regularly hear the desire “to build a sales culture with...

We Need to Have a Conversation About Sales in Multifamily

by Donald Davidoff | Jun 5, 2015 12:00:00 AM

I’ve written before about how credit checks, pricing, property management systems and marketing have all been radically changed in the past 10-15...

Tips for Starting a Conversation

by Donald Davidoff | Apr 17, 2015 12:00:00 AM

As we’ve shared before, the first two minutes of your interaction with a prospect can determine if you win or lose the sale. Given the brief amount...

5 Metrics to Assess the Effectiveness of Your Sales Process

by Donald Davidoff | Mar 30, 2015 12:00:00 AM

Assessing real performance in multifamily sales is an incredibly hard pursuit. In my post last week, I shared how selling in the apartment world is...
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