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The Importance of Gratitude

by Donald Davidoff | Dec 22, 2021 12:00:00 AM

Those of you who know me well know that I’m a fan of Daniel Ariely. He’s a behavioral economist and author of the seminal book, Predictably Irrational. If you haven’t read that book, get it now!

Five Big Take-Aways From A Welcome Return to AIM

by Dom Beveridge | Oct 20, 2021 12:00:00 AM

This week marked an important step in the rehabilitation of the multifamily industry’s annual conference circuit. The Apartment Innovation and...

Why the 1:100 Staffing Rule is More Stubborn Than you Think

by Dom Beveridge | Jul 14, 2021 12:00:00 AM

An interesting thread caught my eye last week on the always-engaging Multifamily Insiders website. The chat, entitled: "Am I alone in thinking that...

A New Consumer-Reporting Law Creates an Amenity Opportunity

by Dom Beveridge | Jun 29, 2021 12:00:00 AM

On this blog, we frequently write about amenities. We praise those that deliver ROI to apartment operators, criticize the habit of adding amenities...

NMHC Annual Meeting Review: The Next Chapter Starts

by Donald Davidoff | Jun 14, 2021 12:00:00 AM

I just returned from the 2021 NMHC Annual Meeting in San Diego (six months deferred from its customary time). I can't help but reflect on our...

7 Big Questions for 2021 Multifamily Leasing Season

by Donald Davidoff | May 11, 2021 12:00:00 AM

Now that we're in the early stages of the leasing season, it's a great time to take stock of where we are with our sales platform. With 3-4 months of...

Don't Miss The Biggest Opportunity of the Recovery!

by Donald Davidoff | Apr 27, 2021 12:00:00 AM

It is becoming clear that we're in the early stages of what will be an incredible economic recovery, especially for multifamily rental housing. In...

How COVID Changed the "AI vs. People" Debate in Leasing

by Dom Beveridge | Apr 21, 2021 12:00:00 AM

Of the many things that changed in multifamily over the past year, one of the most intriguing is the way that operators are thinking about the role...

It's Time to Measure how Customer Experience Impacts Revenue

by Dom Beveridge | Apr 13, 2021 12:00:00 AM

Last week I was curious to hear about some new research conducted by J Turner Research and RealPage, into the impact of online reputation on...

The Return of Pricing Power, And What You Should Do With It

by Donald Davidoff | Mar 30, 2021 12:00:00 AM

Spring is arriving, and revenue manager's thoughts typically turn not just to baseball but to sequential rent growth. Of course, this year is...

Why CRM Is Flavor of the Month in Multifamily Technology

by Dom Beveridge | Mar 25, 2021 12:00:00 AM

Over the last few years, multifamily CRM (the systems that management companies use to track leads through the leasing process) has been changing....
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