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Dom Beveridge

Why the 1:100 Staffing Rule is More Stubborn Than you Think

by Dom Beveridge | July 14, 2021

An interesting thread caught my eye last week on the always-engaging Multifamily Insiders website. The chat, entitled: "Am I alone in thinking that the 1 per 100 rule in onsite staffing needs to...

A New Consumer-Reporting Law Creates an Amenity Opportunity

by Dom Beveridge | June 29, 2021

On this blog, we frequently write about amenities. We praise those that deliver ROI to apartment operators, criticize the habit of adding amenities...

How COVID Changed the "AI vs. People" Debate in Leasing

by Dom Beveridge | April 21, 2021

Of the many things that changed in multifamily over the past year, one of the most intriguing is the way that operators are thinking about the role...

It's Time to Measure how Customer Experience Impacts Revenue

by Dom Beveridge | April 13, 2021

Last week I was curious to hear about some new research conducted by J Turner Research and RealPage, into the impact of online reputation on...

Why CRM Is Flavor of the Month in Multifamily Technology

by Dom Beveridge | March 25, 2021

Over the last few years, multifamily CRM (the systems that management companies use to track leads through the leasing process) has been changing....

What COVID Really Taught Us About Self-Show

by Dom Beveridge | March 16, 2021

When the multifamily industry looks back at the unprecedented events of 2020, one of the most remarkable characteristics will be the meteoric rise of...

What One Firm's Daily Stand-Up Tells Us About 2021 Renewals

by Dom Beveridge | March 09, 2021

As revenue management people, we at D2 naturally bias toward strategies and tactics that optimize top-line performance. For the last year or so, we...

20 for ‘20 - 2021 Edition (AKA “The COVID Issue”) Is Out Now!

by Dom Beveridge | March 03, 2021

It's that time of year again! The sun is getting a bit higher in the sky. Leasing season is around the corner. And we at D2 are once again proud to...

Another Big Week in Multifamily Smart Home Technology

by Dom Beveridge | January 27, 2021

Regular readers of this blog will be familiar with our interest in Smart Home/Smart Building technology (along with most forms of multifamily...

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