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3 Areas to Focus on in the Current Multifamily "Goldilocks" Market

by Donald Davidoff | Jan 12, 2018 12:00:00 AM

The multifamily real estate market has softened some over the last few years, but 2017 was again a highly profitable year and there is reason for continued optimism in 2018. There was a common theme of concern coming into last year that, after several years of record rent growth, 2017 would see a pullback. While ‘17 hasn’t maintained the previous pace, rent growth has maintained historical averages with growth hovering between 2.1 and 2.5% and ending December on a high note. As an aside, I have to share that while we often talk about historical averages, last year was unique because it actually delivered pretty much exactly the historical average, and with remarkably low volatility throughout the year.

2018 Predictions in Relation to the Demand Management Platform

by Donald Davidoff | Jan 12, 2018 12:00:00 AM

I hope everyone had a great holiday season and is enjoying a happy new year. In that spirit of renewal and rebirth, I thought I would use this...

A Tipping Point on AirBnB?

by Donald Davidoff | Jan 5, 2018 12:00:00 AM

Typically, press releases in our industry are more “promotion” than news, but a press release this past December 18 might just be a critical...

5 Customer Experience Mistakes MFH Operators Make

by Donald Davidoff | Dec 21, 2017 12:00:00 AM

Today, customers want an experience, not just a transaction. In fact, they expect it. They get it in their interactions with many other companies,...

3 Ways Leading Multifamily Operators Are Using Business Intelligence (BI)

by Donald Davidoff | Nov 28, 2017 12:00:00 AM

Most multifamily operators know they should put “gut feelings” aside in exchange for technologies that can turn raw data into meaningful information...

Human Behavior, Marketing Analytics and AI: Takeaways from this Year's OpTech

by Donald Davidoff | Nov 6, 2017 12:00:00 AM

I’m still recovering from an incredibly busy OpTech last week. Shout outs to Doug Bibby, Kim Duty, Rick Haughey and the entire NMHC team for what I...

The 4 Levels of Customer (Resident) Experience

by Joanne Chapman-Reps | Oct 20, 2017 12:00:00 AM

Open up any business publication and it’s a pretty good bet you’ll see something that talks about customer service or the customer experience. In the...

Developments in the Multifamily Industry: 6 Trending Conference Themes

by Donald Davidoff | Oct 6, 2017 12:00:00 AM

The Maximize conference just ended. That’s four down (RealWorld, MFE, NMHC Fall Board Meeting and Maximize) and one more (NMHC OpTech) to go, and...

Is the Multifamily Industry Still Missing Out on Marketing Opportunities?

by Donald Davidoff | Oct 6, 2017 12:00:00 AM

In 2014, we partnered with On-Site to release a study that focused on how effectively multifamily operators were utilizing email marketing. Three...

6 Indicators that it's Time for a Pricing Health Checkup

by Jessica Mills | Sep 26, 2017 12:00:00 AM

Modern pricing strategies and revenue management systems have had a tremendous impact on the performance of multifamily owners and operators. While...

Multifamily Budget Season: 3 Areas that Drive Top-Line Results

by Donald Davidoff | Sep 1, 2017 12:00:00 AM

September is upon us. With it comes shortening days, colorful leaves and crisper weather. And also, for most companies, budget season! This year’s...
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